Overview
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates and Estimates
We offer FREE SHIPPING all over USA.
Handling Time is 1- 2 Business Days (Mon-Fri).
Delivery Time is 3-7 Business Days (Mon-Fri).
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 72 hours for the tracking information to become available.
If you haven’t received your order within 12 business days of receiving your shipping confirmation email, please contact us at [email protected] with your name and order number, and we will look into it for you.
Cancellations
You may cancel your order for a free cost within 12 hours of making your order by responding to the order confirmation email. You may cancel as long as the product has not yet been sent. The order cannot be canceled after has been sent.
If you fulfill the “Order Cancel” criteria. Your refund will be processed within 3 business days.
Shipping to P.O. Boxes
Some carriers have limitations around shipping to P.O. Boxes. If one of your carriers falls into this group, you should look up their policy and communicate it to your customers here.
Refunds, Returns, and Exchanges
We accept returns up to 90 days after delivery, if the item is unused and in its original condition, we will refund the full order minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. Check our return policy here
If you have any further questions, please don’t hesitate to contact us [email protected].
Contact Us
If you have any further questions, please don’t hesitate to contact us:
Mail: [email protected]
Phone: +447537131571
Address: 30 Leicester Road, Blaby, Leicester, Leicestershire, United Kingdom, LE8 4GQ
Working Time: Mon-Sat: 9 AM – 5 PM.