Q: Are your products New?
A: Yes. All the items at our site are New
Q: Do you have any warranty or guarantee on your products?
A: Our company promise you 100% satisfaction and we offer 90 Days Refund & Return Policy.
Q: Do you have the minimum order required?
A: No MOQ required.
Q: Can I track the package online?
A: Yes, you can track your package online. Once we ship your package out, we will email the tracking number to you. The tracking number will be available in 48-72 hours.
Q: Where is my item?
A: You can view the status of your order by accessing the tracking details link in your shipping confirmation email (you will receive this when your product ships).
Q: I just noticed that I entered the wrong shipping address. What should I do ?
A: Please contact us as soon as you find out that you have made an error. If we catch the issue before the item ships, then we can make the change. Otherwise, we will have to wait until the item is returned to us.
Q: What happens if my item is damaged?
A: If your item has any defects or errors on our part, we will replace the item at no additional cost. The damaged product does not need to be returned. If we are unable to replace the product due to inventory issues, we will refund you or send you a comparable item of your choice.